Your account holders' credit is a valuable asset. Protecting it is a crucial step in overall financial wellness and identity theft protection. This month, we want to remind your account holders of the importance of understanding credit scores, and provide some tips on helping them improve and maintain a healthy credit score. 

This month’s content is all about checking, and an opportunity for you to feature all the rich benefits and options included in your checking account line up. Maybe it’s time for those who have chosen a simple checking account to move up to the next level, but they have just been putting it off. What better time than springtime to renew your focus on financial wellness, and that starts with getting the most from your checking.

Telehealth visits surged in popularity in 2020 and remain a popular option. Nevertheless, many people are unaware of their options or hesitate to use this convenient medical benefit. Providing information regarding telehealth demonstrates that you're more than just your account holders’ financial institution: you are their trusted partner, concerned about the health and safety of your account holders and their loved ones.

As the new year gets underway, we want to provide you with a simple yet powerful tool that can reinforce the value of your financial institution's partnership with your account holders. Focusing on trust, security, and customer service it showcases the advantages of your institution's innovative digital solutions, personalized financial guidance, and community involvement.


NXG NOW! Index

This month we discuss new ways that scammers are attracting their victims this year, as well as reminders about the classic tax scams that are still circulating. We’ll also share what to do if they think they’ve fallen victim to a scam, and we’ll remind them about the availability of our Identity Theft Recovery Advocates to minimize their losses.

This month, we are focusing on credit scores: what they are, how they are calculated, and how they can be improved. Only once they understand how credit scores work can they begin to move toward their financial goals.

This month, we talk about protecting your identity, what to do if it is compromised, and steps to take to help from becoming a victim of identity fraud in the future. Professional Identity Recovery Advocates are available to ensure the road to recovery is as quick as possible.

Child identity theft isn’t something we often think about. However, it occurs more often than you might expect. This month, we look at the many ways this form of identity theft can happen, some of the warning signs, and what you can do to protect your children.


This month, we’re revisiting two different methods that criminals use to steal payment card information - “skimming” and “gluing” - and reminding account holders of steps they can take to avoid becoming the next victim of these schemes.

Another Data Breach Notification? Data breaches occur so frequently that we often grow indifferent to notifications regarding them. This month we remind your account holders to be aware of data breaches that might have impacted them and to stay aware and diligent in protecting their information in case of a breach.

Phishing is a scam that criminals have been utilizing with great success since the internet’s rise in popularity and accessibility in the 1990s. This month, we are taking a closer look at the crime of phishing, the impact that it has in today’s world, and ways that your account holders can identify and avoid phishing schemes in their everyday lives.

In this month's newsletter, we'll explore the basics of identity theft, its negative consequences, and some statistics that highlight the scale of the problem. We'll also examine some common ways that people become victims of identity theft and provide tips on how to avoid falling prey to this crime. 


In this day and age, credit is King, and protecting it can feel like a full-time job. That's where credit monitoring comes in. This month we explore the benefits of credit monitoring to ensure action can be taken quickly in the event of fraud.


As we get closer to the approaching tax deadline, it's important to share tax scams that put your account holders at risk during this busy time of the year!


This month, we look at the varying incidences of medical identity theft. From insurance fraud, to prescription scams, the impact of medical identity theft can have a serious impact on your financial well-being.


In this article, we’re reflecting on scams that rose to the top in 2022 so that your account holders can stay up-to-date. Scammers’ success depends on them connecting with victims who are unaware of their type of scam, so we hope this information gets shared far and wide. 


In this brief article we will review the four basic tenants of mobile phone security, what you need to know to protect your device and yourself, and what to do if your personal information has been compromised or you find you are a victim of identity theft.

This month we dig into a massive issue, money transfer app scams. Share with your account holders the dangers of these sophisticated payment app scams.

This month, we help you prepare to discuss Cybersecurity Awareness month with your account holders.

People over the age of 65 are the most vulnerable to fraud. This month we discuss how to protect our  elderly loved ones, by arming them with knowledge about what to look out for to detect potential fraud.

This month, we will update your account holders on what to watch for to avoid falling victim to a student loan scam. While, unfortunately, many people will lose time and money on these scams there can be an even greater secondary risk.  

This month, we discuss how your account holders can safeguard their networks and network-enabled devices from hackers, viruses, and malware.

This month, we explore telehealth services and how you can help your account holders take advantage of this benefit.

This month, we breakdown what an Amazon impersonator is and how to stay protected from these growing threats. 

This month, we address concerns about Tax Identity Theft and how you can protect yourself.

This month, we talk about Triangulation Fraud and how your account holders may be unwitting participants.

This month, we’ll discuss five ways your account holders might be at risk on the internet, and what they can do to better protect themselves. 

This month's issue will guide your account holders through several ways to protect the identities of the kids in their lives. 

This month we take a look at what a credit score is, how it is affected by credit activities, and when you should be concerned about identity theft.  

Be aware of skimmers and shimmers attempting to steal payment card information at the point of sale. These devices are sneaky so this month we are sharing some news and information that can help your account holders be better informed about types of devices.  

This month “Do Your Part, #BeCyberSmart” encourages people and organizations to do their part in protecting cyberspace, stressing personal accountability, and taking proactive steps to enhance cybersecurity. 

This month we take a look at five social media scams that work and why, followed by tips to help your account holders stay safe while they are online.

As the baby boomer generation ages, scammers are taking advantage of their vulnerability and fraudsters are making old scams new again.

The rise of contactless payments and digital wallets has been accelerated by the pandemic. What are these transactions and are they safe?


This month's installment of nxg|NOW defines home title theft, how it differs from loan fraud, and the implications of each.  


April 2021

COVID-19 vaccine scams are becoming a growing problem as vaccines become increasingly available.

This month we are providing the IRS's 2020 Dirty Dozen List, a compilation of the top tax fraud schemes from last year. 

Unemployment Benefits Fraud is a simple, but difficult to detect scam that is on the rise. Learn how it works and how to fight it!

We list the Top 10 Identity Theft Myths and why your account holders need to stop believing them, along with helpful resolutions to make the new year safer! 

Synthetic Identity Theft and the Holidays

Synthetic identity theft involves a simple layering of information that is stolen during data breaches. Your institution can assist if they fall victim through the Fully Managed Identity Theft Recovery.

Online Holiday Shopping – Buyer Beware!

Online shopping fraud runs rampant during the holiday season. Now is a good time to remind your account holders that they have Fully Managed Identity Theft Recovery as part of their eligible account.

My Identity Has Been Stolen: Now What?

If your account holder fears their identity has been compromised, will they know they are covered with Fully Managed Recovery? Now is the time to remind them of their important benefits.

Danger of the Dark Web Part 3: A Criminal's Perspective 

We continue our series this issue by shedding light on the Dark Web from the perspective of the criminals that benefit from this underworld.

Dangers of the Dark Web Part 2: A Criminal's Perspective

This month's article focuses the real-world impact of identity theft and the part the Dark Web plays in the process.

Dangers of the Dark Web:  Part 1

Now, more than ever, it's important that your account holders understand the dangers the Dark Web represents and what you are doing to help them stay vigilant.

Risks to Seniors in the Age of Coronavirus

June 15th is World Elder Abuse Awareness Day, so this month's issue focuses on the ever-present risks of fraud facing our most vulnerable population.

New Normal, New Risks, Same Criminals

This issue of NXG Now! focuses on the rash of scams related to the COVID-19 Stimulus plan - the CARES Act.


Warning: Facebook quizzes are stealing your identity

Popular social media quizzes are sometimes cleverly disguised phishing attempts. Let your account holders know, when it doubt, don't fill it out.

Feeling Powerless

Don't let your account holders feel powerless when facing identity theft. Fully Managed Recovery at their disposal should their identity be compromised.


Top 10 Hack, Cyber Attacks, and Breaches

We are took a quick look back at the worst cyber attacks, hacks, and other data breaches and ranked them in our annual list of the top 10 most pervasive data thefts. 

Tax Identity Theft Awareness

FTC has created Tax Identity Theft Awareness Week, January 28- February 1st. Use this content to create account holder awareness of this growing scam.